Why some customers say its charging not continuous?

1.with Magnet/Metal between phone case’s back & wireless charging area, it will trigger FOD and stop charging. Please take off your metal phone case to try.

2.Ensure your car charger’s SINGLE output is higher than 18W when you use multiple ports.

Is the suction cup base of this car phone mount suitable for all dashboards?

1.for Smooth and Flat surfaces such as Fax Leather, Plastic, Glass, etc.

2.Not fit for Genuine Leather and Textured surfaces.

Why some customers say suction cup base seems not sticky enough?

– Your Installed Step Might be Wrong:

*1. Lift up the locking latch (MUST)

2. Install the base on the dash

3. Press AROUND the base firmly to squeeze the air from the bottom

*4. Secure the locking latch for squeezing the air under the base

How to open and close the Clamping Arm?

1. Plug the cable into the wireless charger port

2. Press the side button to open or close the clamping arm

What to do if something goes wrong with the Phone Holders for Your Car?

The car mount comes with a 12-Month Support. If you have any questions, please let us know and our reliable support team will be 24/7 online and help you.